The Age | Welcome to Qantas, please hold - for 15 hours The Age HOW long is too long to wait on hold? Thirty minutes? One hour? Try 15 hours, 40 minutes and one second. That's how long Adelaide businessman Andrew Kahn waited on hold on his mobile for Qantas from Wednesday night to yesterday morning - and his call ... Qantas passenger's 15-hour call wait Qantas phone customer put on hold - for 15 hours On Hold For 15 Hours |